Frequently Asked Questions

Please read our FAQ before sending us a message.

What are the delivery charges for orders from the Online Shop?

The price you pay will depend upon the parcel’s weight and the speed of the service chosen

Which payment methods are accepted in the Online Shop?

Online payments are the eCommerce services that process payment information for websites. Online payment offer two way benefits to eCommerce businesses both to the online shop and the client by making the checkout process fast and easy. Contact us for our most available payment details.


How long will delivery take?

Your order will arrive within a maximum of three to eight days. We process and ship your order in the most cost-efficient way possible so we can offer free shipping. If you notice that your items haven’t shipped yet, don’t worry we will let you know why. 

How secure is shopping in the Online Shop? Is my data protected?

Your data will be handled confidentially and encrypted with SSL (Secure-Socket-Layer) secure server software. The encrypted information of your order, your name, address, credit card or bank details cannot be read by any third party. Credit card payments will also be verified through the 3D secure procedure.

What exactly happens after ordering?
  1. Once we receive your order submission, we have to authenticate your payment.
  2. When we are happy that the payment has reflected, you will receive an email letting you know that your order has been processed.
  3. When your order is ready for shipping, you will receive another email informing you of this. We will inform you of postage with a tracking number you can follow.
  4. Your package arrives and you fall absolutely in love with us..
Do I receive an invoice for my order?

Yes you get an invoice after before the payment and get a receipt after the payment.

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